App / Mobile
og777 collects only the account and transaction data needed to operate your wallet, process payments through bKash, Nagad and Rocket, and keep your account secure. Access to this platform and the scope of this policy depend on your local law and eligible regions.
We collect information you provide when you create an account — your mobile number, chosen username, and the details you submit to link a payment method such as bKash, Nagad or Rocket. We also record transactional data: deposit timestamps, withdrawal requests and account history entries that are necessary to verify your wallet activity and resolve any payment disputes. We do not collect data beyond what your account and payment operations require. When you use the site on a mobile browser, standard server logs capture your IP address, device type and session duration. We retain these logs for fraud detection and to maintain account security. We do not use them to build advertising profiles or share them with marketing networks. This policy applies wherever og777 is accessible under your local law and in eligible regions. If local regulations in Bangladesh restrict or expand these data practices, those requirements take precedence. We will update this page when our practices change, and the date at the bottom of this page reflects the current version. Continued use of your account after an update means you have read and acknowledged the revised terms. If you have questions about a specific data point we hold, the support section below explains how to reach us.
This policy covers all data created when you log in, update your profile, change your mobile number or adjust security settings on your og777 account. Actions taken inside the account dashboard fall fully within this policy's scope.
Deposits and withdrawals processed through bKash, Nagad or Rocket generate transaction records that this policy governs. These records are retained to support wallet verification and to resolve disputes if a payment does not complete as expected.
Browsing the game lobby, reading published pages and reviewing promotional notices are logged at a session level only. We do not attach browsing history to your personal profile or share it with game studios whose titles appear in the lobby.
Payment gateways, game content providers and any linked external service operate under their own data policies. og777 does not control what those providers collect when you interact directly with their systems, and this policy does not extend to their practices.
You have concrete options for how your account data is handled. You can review the transaction history in your signed-in account area at any time — your deposit and withdrawal records, timestamps and payment method entries are visible there without needing to contact support. If any detail in your profile is incorrect — your registered mobile number, linked wallet name or contact email — you can correct it directly through the account settings page. We will also process a correction request submitted through our support channel if the setting you need is not exposed in your dashboard. If you believe data we hold about you is inaccurate or no longer necessary for account operation, you can raise that question with our support team. We will review the request and respond with what we can action under our retention obligations and your local legal requirements. Availability of certain rights may depend on the regulations that apply in your eligible region.
Open your account wallet history to see deposit and withdrawal entries, payment method references and session timestamps. These records are available to you directly without a support request.
Your registered mobile number, linked bKash or Nagad wallet reference and profile name can be updated through account settings. If a field is locked, submit a correction request through support with your account ID.
If you want to know what specific data we hold or why it is retained, contact our support team with your account reference. We will identify the relevant records and explain the retention reason.
For data deletion or restriction requests that go beyond self-service settings, our support channel handles these case by case, subject to legal retention requirements in your eligible region.
If this policy raises a question you cannot resolve through your account settings, use one of the published routes below. Describe your account reference and the specific data concern so we can locate the relevant record quickly.
Start a live chat session from the support icon on any page of the site. Describe your account ID and your privacy question so the agent can pull the correct record.
Send a written privacy request to the support email address listed on our contact page. Include your registered mobile number and a clear description of the data point or correction you need.
Log into your account and open a support ticket from the help section in your dashboard. This route attaches your account details automatically, which speeds up the verification step.
We apply security measures to the account data we hold, including your payment method references for bKash, Nagad and Rocket. Our approach to retention, cookies and access control is outlined here so you know what to expect.
Transaction records and account details are kept for as long as they are needed to operate your wallet and meet any applicable legal retention requirements. When retention is no longer required, records are removed from active systems.
We use session cookies to keep you logged in and to remember your language and layout preferences. We do not use third-party advertising cookies. You can clear cookies through your mobile browser settings, though doing so will end your active session.
Access to your account requires your registered credentials. We store passwords in hashed form and do not expose them in any support interaction. If you suspect unauthorised access, change your password immediately through account settings and contact support.
When we make material changes to this policy, we update the revision date on this page. Continued use of your account after that date indicates you have acknowledged the update. For significant changes we may also show a notice in your account dashboard.
These are the questions we hear most often about how og777 handles your account data, payment records and privacy rights.
We collect the mobile number and credentials you provide at registration, plus the wallet reference you link — such as your bKash or Nagad number — when you set up a payment method. We do not collect identity documents unless account verification requires it under applicable rules.
Yes. Log into your account and open the wallet history section. Your deposit and withdrawal records, timestamps and the payment method used for each transaction are listed there. If a record appears missing or incorrect, contact support with your account reference.
We pass only the data required to process a transaction to the relevant payment gateway — bKash, Nagad or Rocket — to complete your deposit or withdrawal. We do not sell your payment details or share them with unrelated third parties or marketing services.
Open account settings while logged in and update the relevant field. If the field is locked or the change requires identity verification, submit a correction request through the in-account support ticket tool or live chat, quoting your account ID.
This policy covers your account data wherever you access it. However, whether og777 is available to you at all depends on your local law and the eligible regions the platform serves. Access from a region where the platform is not available is not covered by this policy.
Contact support through live chat or the in-account ticket system, stating clearly that you are submitting a data deletion or restriction request. We will review what records can be actioned under our retention obligations and local legal requirements, and respond to you directly.